Terms & conditions

Returns

 

We are happy to exchange or credit your credit card account minus shipping costs for any items that do not meet your satisfaction. Returns and exchanges on items purchased on our website may be made by calling or emailing us at 424-501-5710 or sleeviecape@gmail.com.

 

Please mention your 1) name, 2) invoice number and 3) reason for return.

 

The items must be returned to Sleevie Cape within 10 days of the shipping date in perfect condition. Please ship items 1) prepaid and 2) insured with the package securely wrapped. Please note all sale items are FINAL SALE.

 

* Sleevie Cape does not refund initial shipping charges or shipping charges for any returns or exchanges.

* Sleevie Cape is not responsible for damages that occur during care of item, such as dryers, dry cleaning or washing.

 

Ship All Returns to:

 

Sleevie Cape

P.O. Box 15271 

North Hollywood, CA 

91615

 

Cancellations and Changes

 

If you wish to cancel or modify your order, please send an email as soon as possible to sleeviecape@gmail.com. We will make every effort to accommodate your request, however once a product has left our premises for shipping, the purchase cannot be cancelled or modified. In this case, please refer to our return policy. If you would like to purchase a different product, we will be happy to assist you.

 

Care

 

The Sleevie Cape material is 100% nylon polyester. 

It is machine washable, tumble dry on low.

 

Shipping and Delivery

 

Please allow up to 48 hours from the time of payment for your order to be shipped. Since our items are handcrafted, sometimes we will be temporarily out of stock. When this occurs, you will be notified.

Privacy Policy

 

Your privacy is of the utmost importance to us so our policy is very clear:

 

Sleevie Cape collects no personal information about our customers other than the information customers voluntarily submit to us. Any personal information that is provided (ie: name, email address, physical address) is used solely to process transactions, to provide information to customers or to receive feedback on how to improve the web site. This personal information will not be released, disclosed, sold or transferred to any outside source. 

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P.O. Box 15271 • North Hollywood, CA 91615

© Sleevie Cape 2018 

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